We've been hiring equipment for the last 16 years, here's what our happy customers have to say about our service.
I've used Tignes Spirit for many years for hire for family and friends
The staff are always helpful both on the phone and in person
The equipment is always modern and updated
Last time my eldest daughter had to change skis as they didn't suit her - this is so much easier with delivery than trying to go back to a ski shop
This was the second year that we used Tignes Spirit. As with the year before, the ski equipment was delivered and fitted at the chalet by a keen and knowledgeable bunch of guys. We learnt things we never knew about skis :) The equipment was first class and the best skis I have ever used.
Mid week there was a courtesy call to see how things were going and you know the offer to fine tune things is always there.
Collection at the end of the week quick and fuss free.
My baggage with all ski gear in it has been lost at the airport in Paris, therefore I arrived in Tignes dressed pretty city casual. Hôtel Les Suites - Maison Bouvier staff recommended Tignes Spirit as a potential solution for my situation and they were right :)
At Tignes Spirit they welcomed me and I have successfully rented ski gear (a ski jacket, trousers, and gloves). Sam helped me a lot with the gear selection, he was efficient and really kind.
All recommendations for Tignes Spirit!
We used the in-chalet service, which we found to be excellent - definitely beats queuing at the shops. We provided a list of sizes and requirements beforehand and the team drove out to the chalet with a small desk and tools and fitted everyone out. Out of 20 people only one couldn't find something that fitted well and this was delivered the next morning.
Originally my daughter liked what she chose but I suspect that she may just have chosen a pretty colour. Her skiing instructor told us that the boots were far too big. The Tignes Spirit team picked us up minutes after our phone call and took us to their store where we replaced her shoes within 20 minutes.
You really can’t fault these guys.
I hadn’t skied in 20 years and took my son for the first time. A few days in he wanted to try snowboarding.
No problem for the Tignes Spirit Guys, even when the boots were a bit snug they bent over backwards to help. Back on the piste in 10mins.
Thank you all for your help.
We were staying at the Club Med hotel and found Tignes Spirit online a few months before our departure. We were contacted by TS just before our trip, called on our day of arrival and then met in the foyer with two sets of skis, boots and poles for our kids. The sizes were spot on but Tom and his colleague were prepared with 3/4 sets of boots for each child in case they were needed.
We paid the final instalment the day before the drop off but we could have paid in resort. Tom was very knowledgeable and friendly as was his colleague. We were given the promise to swap out equipment if needed but didn’t have to do this as the kids were happy.
On the day of collection we gave the London number a call and they arranged for Tom to come back 3 hrs early to collect the skis/boots without any problem and he turned up about 7 minutes later!
Couldn’t recommend highly enough. Thank you.
Thank you for providing an amazing service - it could not be faulted. In just over 40 years of skiing it is the best service I have experienced, including skiing in America.
You have fantastic people in your business. I used chat and email to check out a few things prior to arrival, again excellent service.
The equipment is also top notch, the elan 96 recommended by your team, met my requirements completely.
I was very impressed with the service, the staff were really great, exceptionally helpful and good humoured in spite of the lateness of our arrival (thanks to the rather unreliable transfer from Geneva!). Also we arrived very late in the season but none of this seemed to affect the good humour of 'Tignes Team'
We had to return to the store during the week, because my son was experiencing significant discomfort with one of his boots. Again the staff were supremely helpful. We will come again!
Tignes Spirit appear to be at the centre of the Brit network in Tignes and are very helpful for sorting out points of contact in Tignes for lessons etc.
However, it was on the hiring of ski equipment for my family and I that they came up trumps this year. They provided good quality equipment that was completely suited to our individual needs.
For example, they talked me out of hiring a pair of skis I was familiar with and into a pair that they thought would better suit my needs and they certainly did - best on-piste skiing ever; they changed my daughter's boots mid-week because her toes were hurting and she got a brand new pair because that was all they had in the next size up and finally, they were flexible about our kit return time when we extended our skiing by half a day.
I recommend them as the 'go to' rental/advice team in Tignes.
Helpful staff who were happy to explain the equipment and how it worked. Top quality gear. Great price on early bird discount.